Our Video Analytics give unparalleled insights into your enterprise video, from live event and network performance to VOD portal usage. Our real-time dashboard lets producers monitor viewers’ quality of experience, track audience sentiment and gives IT teams actionable information about network QOS.
The MediaPlatform Event Success Dashboard provides an intuitive graphical interface that shows event organizers how their CEO Town Halls or company-wide business broadcasts are performing. ESD show how live streams are being delivered to users across internal networks, provides timeline-based dynamic sentiment scoring they can use to gauge messaging effectiveness, and provides quality of service roll-up scores from VBI for mid-event assurance.
MediaPlatform VBI is a powerful, real-time live webcast monitoring tool that gives webcast stakeholders measurable and quantifiable metrics that prove that end viewers received a quality video experience and that video was effectively delivered across the corporate network as intended. VBI gives technical teams the ability to monitor and troubleshoot live event issues in real-time, rather than relying on support calls or anecdotal feedback.
Beyond archived live webcasts, the vast majority of video assets at any organization are created offline and uploaded for on-demand viewing. MediaPlatform On Demand gives you the tools you need to understand the 'long tail' value of your content to see if assets are being viewed. Our VOD analytics also allow companies to track viewing by each user to ensure that compliance or mandatory videos are being watched.
With an API-based architecture, MediaPlatform gives you the flexibility to integrate all of your video intelligence - from live event quality of experience, to live event viewer characteristics to VOD viewer statistics - as a new intelligence source for other mission-critical programs. Live and VOD asset viewer information can be used with learning management systems to round out training completion, with marketing automation systems for segmented webinar follow up, and with CRMs for customer support.
Features
Real-time load start timeline and tracking by user
Real-time buffering timeline and tracking by user
Real-time failovers timeline and tracking by user
Real-time and historical viewer sentiment analysis
Real-time and historical measurement of viewer success rates
Track webcast attendees by name
Track length of view by webcast attendee
Capture survey, poll, question questions by webcast attendee
Measure on-demand video viewing by titles
Record named viewers per video title
